Find out more and access support
You’re likely to have questions around how the industrial action will impact your studies.
This FAQ page is a good place to start.
There is also a dedicated industrial action information line for students,
which provides an option for welfare support: 0114 215 7770. This information line will be open Monday – Friday, 9am – 4.30pm during the industrial action.
If you have an academic issue as a result of industrial action, for example grades or degree classifications) and would like independent advice,
you can email the Students’ Union Advice Centre at email@example.com
If you have an issue relating to your mental health please visit Student Access to Mental Health Support (SAMHS)
If you are considering making a complaint and/or requesting compensation due to the industrial action please see chapter 3.
For help with Managing Stress see the University's Industrial Action FAQ page.
Making a complaint and/or requesting compensation due to the industrial action
The Students’ Union provides free, independent advice to students on academic matters.
This form will allow you to register your interest in making a complaint
including claiming compensation in relation to the industrial action. The Student Advice Centre will then contact you once the industrial action is over to provide advice about any potential complaint.
We strongly recommend that you read the information below before completing this form. If you have any questions regarding this matter please email firstname.lastname@example.org.
The Students’ Union and The University will be working together throughout any industrial action to minimise the impact on students learning.
It is inevitable that some teaching will be cancelled during any strike action. Once the industrial action is over,
the University will put in place plans to recover missed teaching and learning for students. This may not take the form of a ‘like-for-like’ replacement of missed teaching,
the intention is to ensure that the agreed learning outcomes are delivered.
The guidance from both the Office for Students and the Office of the Independent Adjudicator for HIgher Education suggests that students need to consider the impact on their learning outcomes,
rather than simply any scheduled classes that have been missed. This is the reason that suggest you complete this form and await the conclusion of the industrial action before submitting your complaint.
The University has provided the following information through its information page.
As the present industrial action arises out of matters which are beyond the University’s reasonable control,
it is not obliged to compensate its students in circumstances where it takes all reasonable steps to minimise the potential disruption to those students.
The University remains committed to delivering an educational programme for each student during any period of industrial action and it will seek to ensure that students remain able to complete their programmes of study and graduate as anticipated.
All reasonable attempts will be made to make contingencies for students to continue their studies without detriment to their learning opportunities and assessment outcomes. These may include rescheduling lectures,
agreeing extensions to assessment deadlines, and assessment boards may be given exceptional instructions to ensure students are not disadvantaged or penalised.
The current industrial action is happening as a result of a national matter which this University cannot resolve by itself.
However we will continue to work with our national representatives to press for a fair resolution as quickly as possible.
If any student is dissatisfied as a result of the impact of the industrial action then they remain entitled to raise their concerns by way of the University’s student complaint procedure.
The Office for Students, the regulator for universities, has provided guidance on this issue which you can access here.
In addition, the Office of the Independent Adjudicator for Higher Education (the body that rules on complaints from students about universities) has this guidance based on the complaints that were submitted following the industrial action in 2018.
This includes a link to case studies on the complaints that were considered in relation to the industrial action in 2018 - Guidance note from the OIA
If you’re looking for help with managing your stress the University has produced an
information sheet for you to download, exploring techniques and approaches to help you maintain good mental health and wellbeing.