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Bills in the landlord's name

Most housing contracts make tenants responsible for paying routine bills such as gas, electricity and water. Sometimes these costs are included in the rent so the bills are kept in the landlord’s name. This can cause problems for tenants.

For gas and electricity, if the landlord doesn’t pass on the money to the suppliers, the tenants may be threatened with disconnection, even if they can prove they have paid their inclusive rent in full. If this happens, the council can intervene and pay the bills.

Water suppliers are not allowed to disconnect residential properties but they often demand that tenants pay and then leave it up to them to try and get the money back from the landlord later. If this happens and your landlord won’t pay you can take legal action.

Contact the Student Advice Centre for details.